Headway Suffolk

Ipswich Hub 01473 712225

Bury Hub 01284 702535


UPDATE (April 2021)

Headway Suffolk’s Ipswich and Bury St Edmunds hubs remain OPEN with limited capacity during current restrictions. Ipswich open Monday to Friday. Bury open Tuesday, Thursday and Friday.

We have now resumed Outdoor Gym sessions and Community Support activities.

We continue to provide Homecare services and Clinical Therapies and Counselling.

Remote services such as a Virtual Hub, Activity Books, Food Parcels and Welfare Checks remain in place.

We are here to support and care for our clients and their families throughout these continued tough times.

If you need to contact us, please call 01473 712225 or email info@headwaysuffolk.org.uk.

Ipswich Hub (Mon – Fri)

Bury St Edmunds Hub (Tue, Thu, Fri)

Virtual Hub

Clinical Therapies/Counselling


Community Support

Outdoor Gym

Activity Books

Food Parcels

Welfare Checks


How Headway Suffolk has supported its clients through Covid

Headway Suffolk has continued to help its clients throughout the Covid-19 pandemic

As the peak of the virus struck, Headway had to close its Bury St Edmunds hub, its four outreach hubs and its face-to-face support and therapy services, as well as drastically reduce the number of clients at its Ipswich hub. Like many charities, we feared for our financial stability and survival.

We saw a big increase in demand for our homecare services from Suffolk County Council to help hospitals with the discharge of patients.

To support those isolated at home, we adapted and created new services.

We implemented a virtual hub so clients could access rehab and social activities remotely and provided free devices. Activity books were also sent out to help stimulation.

To combat the difficultly of visiting Supermarkets and getting online deliveries, we produced and delivered nutritional hot meals and registered as a food bank to supply parcels of food and essential products.

Counselling sessions moved to remote support and saw an increase due to clients feeling anxious, while our phones were open to offer a friendly, listening ear.

With gyms being a no-go zone, we supported clients at the local outdoor gym in between lockdowns so they can work on their fitness, improve mental health and play sports.

As things gradually began to ease, we have been able to resume some face-to-face services and clients can now get support with physiotherapy, speech and language therapy and occupational therapy.

Our Ipswich hub is now open Monday to Friday and our Bury St Edmunds hub is currently open Tuesday, Thursday and Friday. We operate strict infection control procedures and our staff team will be fully vaccinated in April having received the first dose.

Headway Suffolk would like to thank everyone who has supported us and ensured we continue to survive and thrive into 2021.

If you would like to support our cause with a donation, please Donate Here.

Covid-19 Risk Assessment

Click to read our risk assessment on Covid-19